Q: I think my computer has a virus. How can I know for sure?
A: Bring your laptop or PC to the ATS Tech Solutions Gainesville GA location and we will scan it with the latest antivirus software. Can't get away from the office, our Microsoft Certified Techs will drive to your business.
Q: How long has ATS Tech Solutions been in business?
A: In business since 1996 ATS is the oldest
small business technology solutions provider in Gainesville,
Q: How do I know if IT outsourcing will benefit my
A: Read this ATS produced
white paper summarizing
the advantages a small company can gain from IT outsourcing
computer support and other computer repair
Q: Will ATS Tech Solutions provide a list of
A: Yes. Ask us about references in industries similar to
yours so you know that we understand your type of work.
Q: What skill sets does ATS Tech Solutions offer?
A: All of ATS' network engineers are Microsoft Certified
Systems Engineers averaging more than 7 years
experience. We also have engineers certified to take
care of Cisco devices, HP Printers, and wireless networking.
Q: Are ATS Tech Solutions network engineers pay
dependent on the amount of hours they bill?
A: No. All of our network engineers are salaried. It is ATS policy to get
in, get the job done, and move on to the next service
call. “Time is money for the customer and for ATS.”
Q: Will I receive a copy of the work order for my
A: Yes. Our network engineers always have a work order
for you to sign before they leave and leave a copy with
you. You can also call our office to request any work
order you have ever done with ATS Tech Solutions.
Q: What is ATS Tech Solutions' response time to
A: We guarantee a two hour response time to all customers that have a
service contract with ATS. After-hours and weekend
emergency support is also available.
Q: Does my company need Wifi?
A: Yes if you have laptop users or you have visitors
from other companies that need internet access.
Q: How can I keep my employees from surfing to bad
A: ATS Tech Solutions has a wide variety of products
that can keep your employees off non-business related
websites and protect your company.
Q: Does my company need to outsource our it?
A: It depends. Each company's situation is different.
Contact ATS at 770-538-2900 to discuss with our sales
staff. NE Georgia area IT consulting company ATS Tech
Solutions provides all aspects of Technology Support, IT
Services, IT Support, IT Network Consulting, Security
Specialist, Windows Support, Helpdesk, Small Business IT
Consulting and Software Management.