network maintenance

ATS Tech Solutions' maintenance offerings can reduce maintenance costs by 15%-30% over competitive offerings. Support and management of Microsoft networks is the core of our business: we understand what's important to customers in a maintenance provider. We are one of Microsoft's top support partners (and a Microsoft Gold Partner), so you can be assured of getting the best possible service. We have a very flexible and proactive approach.

ATS Tech Solutions provides clients IT support with on-site technical service for any IT issues. We offer expert advice and service through on demand service calls, outsourcing, remote access, and phone support. Clients can turn to ATS Tech Solutions for their entire network administrative needs.

In addition to providing service for existing networks and programs, ATS Tech Solutions can also assist in future technology planning. With technology changing everyday, technology planning is necessary to keep businesses competitive, and an experienced and knowledgeable IT professional can provide the crucial guidance needed.

How is ATS Tech Solutions' maintenance service better?

Regular network audit: We can provide a free audit of your network, on commencement of the contract and then annually. This identifies and reports on all software versions, known vulnerabilities and the current level of maintenance cover on each network device. It ensures that all equipment is covered and assists with network planning.

Proactive maintenance: We offer a proactive maintenance option, which combines "reactive" maintenance cover with "proactive" network monitoring. This means faster identification and response to faults, and faster resolution as ATS' engineers have access to your network for quick reinstatement of device configurations when faulty hardware is replaced.

Fast access to engineers: All support calls are answered by engineers. So if something does go wrong, you get immediate access to skilled technical resources who will begin diagnosis and remediation.

Value for money: Even with these value-adds, ATS provides cost-effective maintenance services. We have been able to save customers up to 15-40% on hardware maintenance while providing superior service levels and response times.

For more information on our IT support services, including management, maintenance and planning, contact ATS today.