New technology is the heartbeat of modern medicine, which means hospitals spend more every year on IT to accommodate it. Whether your practice is struggling with integrating innovations or managing technologies, managed IT services providers (MSPs) are an ideal IT support option. Here’s why.
MSPs guarantee quick response times
Constant system uptime and availability can be a matter of life and death in the healthcare industry, which makes quick IT support response times crucial for any healthcare practice.
Most MSPs guarantee timely and quick response, as well as support lines that are open 24/7/365. This means that if your IT infrastructure encounters an issue in the middle of the night, MSPs can handle the problem without the need for you to come into the office.
MSPs provide proactive security
In the realm of healthcare data security, it’s essential to comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) mandates. Failing to meet regulations may result in huge fines, serious penalties, and even the withdrawal of your license to operate.
MSPs offer security services that include identity-based security and encryption, authorized privileges and access control, and data accountability and integrity.
MSPs assist with business continuity plans
A business continuity plan is an absolute necessity for your healthcare organization, as you can’t afford to lose all your valuable medical data in case of an emergency or a disaster.
MSPs can help identify risks and threats, then recommend proactive solutions to protect healthcare operations and data if an outage or a natural disaster occurs. Finally, they maintain HIPAA-compliant off-site backups and failover systems so you can prevent any sudden regulatory or patient data retention issues.
MSPs boost your practice’s efficiency
MSPs can recommend IT solutions and implement technologies into workflow processes to deliver efficient and timely healthcare services. For instance, MSPs can set up AI-powered recruitment tools to help with healthcare staffing, or they can automate database management to reduce human error and increase operational efficiency.
If you want to learn more about how great technology and support can benefit your healthcare practice, get in touch with us today.