How Does Your Current Computer Guy Stack Up?
Take this quiz
to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cyber-criminals, data loss, or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard
support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your FREE
Support Today
Give Us A Call at
770-538-2900

Claim Your FREE
Support Today

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Switching to ATS is the best decision we have made!

ATS is a very honest, hardworking company with set contract prices for unlimited support without any surprises. From the first meeting, John and his staff are more sincere than any other IT company we’ve worked with. We always get what we pay for and are treated fairly on price. Now we have an IT company that truly has our best interest at heart and values us as a client. ATS rebuilt our entire network and put out tremendous effort to do what they said they would do to make us a more efficient and smooth running company. Our efficiency and technology has improved drastically with ATS support. Their customer service is exceptional.

Major change is hard sometimes, but switching to ATS is the best decision we could have made. As a growing and successful IT company with many staff members to support their clients, ATS still makes you feel like you are their best customer. ATS went above and beyond and gave us cell phone numbers to reach key people if necessary and to feel confident we made the right decision. The integrity of their organization is obvious from the top down. I have been in business for 16 years and ATS is the best IT Company I have ever worked with and is now one of our top vendors. It is difficult to put everything in just a few words but I will gladly give a reference to anyone thinking of switching to ATS. Feel free to contact me at 404-245-5296.

Bryan Shaw Owner/CEO
Shaw Stainless and Alloy

Switching to ATS is the best decision we have made!

ATS is a very honest, hardworking company with set contract prices for unlimited support without any surprises. From the first meeting, John and his staff are more sincere than any other IT company we’ve worked with. We always get what we pay for and are treated fairly on price. Now we have an IT company that truly has our best interest at heart and values us as a client. ATS rebuilt our entire network and put out tremendous effort to do what they said they would do to make us a more efficient and smooth running company. Our efficiency and technology has improved drastically with ATS support. Their customer service is exceptional.

Bryan Shaw Owner/CEO
Shaw Stainless and Alloy