Reliable Provider of IT Support

As the world increasingly goes digital, it's becoming more and more essential for companies of all sizes to invest in technology and remote support.

Technology allows businesses to better service their customers, enable vendor management and ensure their staff is working efficiently. However, investing in an IT infrastructure can be a substantial financial commitment. That's why it's so important to engage with professional IT support companies or a managed service provider to protect your investment and keep your business running smoothly.

If you're looking for an end-to-end IT support partner that can save your company's time, resources, and money, ATS Tech Solutions is here to help. Based in Atlanta GA, our highly qualified IT engineers provide managed services in Atlanta and prompt IT support to organizations of all sizes and scopes.

With our excellent business continuity and IT consultation solutions, your company will benefit from up to date industry expertise. Our engineers manage servers, storage, networking, and virtualization for all our clients to help them stay competent and relevant.

Importance of Expert Atlanta IT Support for Businesses

An IT support services company plays a significant role in ensuring that data is stored securely and remains accessible to authorized users

Engaging tech support teams can provide many benefits, including managed IT services and timely support, reducing the risk of data breaches, minimizing downtime, and improving employee productivity.

Here's what you need to know more about the benefits of using information technology  support:

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Efficient Data Management

In an era where digital transformation is taking place at an unprecedented rate, organizations that are able to harness the power of data will have a significant competitive advantage. However, managing digital data effectively can be a challenge. This is where outsourced IT support comes in for business success.

By working with a professional team of IT experts in the Metro Atlanta Area, businesses can develop a digital data management strategy that will help them get the most out of their data assets. Their technical expertise ensures that confidential data is kept safe and secure, minimizing the risk of a data breach.

Customer Safety and Cybersecurity

At its most basic, good customer service is ensuring that your customers have a positive experience when interacting with your medium sized business. But in the modern age, there's more to it than that. Our client testimonials prove that Atlanta-based, mid-sized organizations need professional support for their IT issues.

With the rise of digital communications and online commerce, businesses are now handling sensitive customer data on a regular basis. As a result, providing excellent customer service now requires keeping that data safe from cyber threats.

IT tech support and consulting firms play a vital role in ensuring the safety of your customer's data. Experts can set up antivirus systems to protect against malware and other online threats, encrypt your data to prevent unauthorized access, and provide other security measures to help keep your Atlanta GA business safe.

Better Network Connectivity

IT tech support and consulting firms play a vital role in ensuring the safety of your customer's data. Experts can set up antivirus systems to protect against malware and other online threats, encrypt your data to prevent unauthorized access, and provide other security solutions to help keep your Atlanta GA business safe.

A managed IT services company can set up high availability connections, such as high fiber optics, to make sure your customers can always reach you. They can also manage internal operations and resources through cloud collaboration. Their Atlanta managed IT services can help you run your business at lower costs and minimum downtime.

Competitive Edge

IT support partners offer a lot more than just break-fix services—they can be a valuable strategic partner for your organization. By taking a proactive approach to your IT, an IT support team can help you avoid critical issues before they happen. And when problems do arise, they can be quickly and efficiently resolved, often without disrupting your business operations.

In addition, IT support companies offer a wide range of IT consulting services that can help you amplify your sales and maximize the return on your IT investment. From strategy and planning to implementation and training, Atlanta IT services providers can help you get the most out of your IT budget.

Our Winning Atlanta IT Support

ATS Tech Solutions is proud to offer our top-rated IT support services to businesses in Atlanta and the surrounding areas.

Here's what we can offer to help you achieve your business goals with relative ease:

On-Site IT Support

Lately, on-site IT support is growing in popularity as companies increasingly rely on technology solutions for their everyday operations. Having a dedicated team of IT professionals on site can help to ensure that issues are dealt with swiftly and effectively, minimizing disruption to the business.

At ATS, we offer the best on-site IT support that can be tailored to meet the unique technology needs of your organization. From 24/7 technical IT support to on-site training and consulting, we have the skills and experience to keep your Atlanta business or office running smoothly.

Remote Support- Atlanta IT Services

While a large IT setup can be impressive, its management is not always practical for small and agile Atlanta businesses. A more cost-effective solution is to engage a reliable remote IT supplier, who will be on hand to provide technical support whenever it is required.

Operating via cloud-centric technology, your virtual IT support team will be able to proactively monitor your digital assets and infrastructure. This means they will often resolve any issues without long response times.

ATS Tech Solutions is a leading remote IT support services company in Atlanta, and our fully qualified technicians will soon have you back up and running. We offer superior service to resolve problems within your digital system before they escalate and cause major business disruptions.

Data Backup & Disaster Recovery Solutions

Data Backup and recovery support in Atlanta is a service that will take care of copying and archiving files on a secure remote server. It's an ideal solution to protect your company from data loss due to many potential causes such as power outages, cyber-attacks, physical disasters, or even human error.

With our cloud backup and data recovery services Atlanta, you can have complete peace of mind knowing that your data is safely stored off-site and can be quickly and easily retrieved if needed. We have years of experience in handling sensitive data and can offer you recovery solutions as and when your business needs.

Cloud and Network Support

As companies increasingly rely on cloud-based applications and services, it's crucial to have a reliable network that can support these needs. That's where network technical support in Atlanta comes in.

At ATS, we provide comprehensive network computer services and managed support, from routers and switches to cloud servers and storage. We can also help you to troubleshoot any technology issues that may arise, and we'll work with you to ensure that your network is always up and running smoothly. Whether you're looking to improve your current network or build a new one from scratch, we can provide the technology expertise you need.

Cyber Security Solutions for Atlanta Business

Cyber security is a growing concern for companies of all sizes.

While larger enterprises may have the technology and resources to invest in comprehensive Cybersecurity IT solutions, small businesses are often left vulnerable and without access to excellent service. Cyberattacks can have devastating consequences, including loss of data, financial damages, and reputational damage.

As your cyber security and managed services partner in Atlanta, our experts help you combat potential cyber crimes by developing security protocols and tools, such as firewalls and antivirus software. We work to provide protection for every computer network, devices, programs, and data from unauthorized or accidental access, use, disclosure, interception, or destruction.

Types of IT Support Services

Remote Monitoring

This service allows for proactive management of systems, including server maintenance, network security, software updates, and system performance monitoring.

IT Infrastructure Design

IT Infrastructure Design is a process of planning and building the IT architecture of an organization in order to support its operations and goals.

Network Security

Network security is a set of protocols, technologies, and processes designed to protect data networks from unauthorized access, cyberattacks, and other malicious activities. It consists of measures such as firewalls, encryption, identity theft protection, etc.

Software Maintenance and Support

Software maintenance and support is a set of activities that help keep systems up-to-date, functioning properly, and secure from malicious threats. These activities include updating and patching software, monitoring for errors or performance issues, troubleshooting any technical difficulties that arise, and providing user assistance.

Data Backup and Recovery

Data backup and recovery is a critical component of any organization's IT operations. It involves creating copies of data to protect against data loss due to hardware failure, user error, malicious attacks, or other unforeseen incidents.

Cloud Computing Solutions

These solutions allow users to access applications and data from any device, anywhere in the world, with the same experience they would have on-premise.

Help Desk Services

These services typically include phone and/or email support, as well as onsite visits when needed. Additionally, help desk technicians can often provide guidance to users on new technologies and system upgrades, in addition to resolving technical issues.

Hardware Installation and Troubleshooting

These services may include assistance with setting up servers, updating software, installing drivers, configuring networks, and more. Additionally, trained technicians can often provide guidance on best practices for maintenance and security of hardware systems.

Virus, Malware, and Spyware Removal

Trained technicians can identify infections quickly and use special tools to remove the threat without compromising data integrity or system performance.

System Updates and Upgrades

By performing regular system maintenance, organizations can ensure that their hardware remains up-to-date and secure. Additionally, upgrading to new hardware or software can provide users with improved functionality, faster performance, and other benefits.

Server Management

Server management is an essential part of ensuring that businesses' systems and networks are secure, reliable, and performing optimally.

Storage Solutions

There are a variety of options available when it comes to storing data, from on-premise physical storage systems such as network attached storage (NAS), to cloud-based services like Amazon Web Services (AWS).

Router Configuration and Troubleshooting

It is important to have a good understanding of networking concepts such as IP addresses, subnets, DNS servers, and authentication keys before attempting to configure or troubleshoot a router.

Firewall Protection

Firewalls are an essential tool used to protect networks from malicious activity and unwanted access. They act as a barrier between vulnerable network resources and the internet by providing rules that govern what traffic is allowed in or out.

Partner with Atlanta's Leading IT Support and Managed Service Provider

Professional IT support is not a luxury - it's a necessity for businesses of all sizes in all industries.

No matter if yours is a small business or a thriving organization, contact our IT solutions company to get started with managed IT services & support. Feel free to book a discovery call today - let us show you how we can help take your business to the next level with our managed IT support solutions.